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Cancellation and Exchange Conditions

PPolat Medical Textile - Medical Health Services and Foreign Trade (www.beyaznevresim.com) is obliged to comply with the Consumer Rights Law. It fulfills this obligation.

Open and check the packages that you think are damaged during shipment in front of the authorized company. If there is any damage to the product, do not take delivery of the product to the cargo company. Please note that after the delivery of the product, the cargo company has fulfilled its duties. Used, destroyed and no refunds of similar products are accepted. The customer is liable to pay back the product at the time it was delivered to him and to compensate the loss in the commercial value of the goods due to use.

Change Conditions

Right to change within 14 days: You can send the products you want to change with the invoice to MNG Kargo for free (free of charge).

The product received from the website cannot be exchanged with a product below the same price

The return and replacement of damaged, used, damaged products in their original packaging is not accepted.

Conditions for Return

Return within 14 days: You can return the products you wish to return by filling in the return and exchange form within 14 days from the date of receipt of the order. The return transactions are made from the E-commerce unit. Internet orders are not returned from our stores.

Return Policy: You can return your purchased items if they have not been used and have not lost their sellability. The labels and logos of the products are not damaged; All accessories belonging to the product (buckle, belt, ribbon, etc.) must be returned with the product.

If you send the products you want to return by MNG Cargo within 14 days, the shipping fee is covered by beyaznevresim.com. After 14 days from the delivery of the order, the orders sent with the return request cannot be returned and the price of the cargo due to this process does not meet the price of the package.

Refund Procedure for Return Request

If you send the products you want to return by MNG Cargo within 14 days, the shipping fee is covered by beyaznevresim.com. After 14 days from the delivery of the order, the orders sent with the return request cannot be returned and the price of the cargo due to this process does not meet the price of the package.

If you want to return the products of your order to be returned in accordance with the return conditions by Beyaznevresim. Refund of the fee to your statement with the provisions of the Code is made within the framework of your agreement with the bank. You can contact your bank with your provisioning code on charges that do not reflect your statement.

Conditions for Return

You can cancel your order within 4 hours after ordering and ordering within 4 hours of ordering. Your order cannot be canceled if the delivery process has begun. You can use your right to return and exchange after receiving your order.

Cancellation Request For Refund Procedure

You can cancel your order within 4 hours after ordering and ordering within 4 hours of ordering. Your order cannot be canceled if the delivery process has begun. You can use your right to return and exchange after receiving your order.

In case of cancellation requests made pursuant to the above conditions, the refund will be made to your credit card within 7 business days and the provision code is notified to you by e-mail. Refund of the fee to your statement with the provisions of the Code is made within the framework of your agreement with the bank. You can contact your bank with your provisioning code on charges that do not reflect your statement.

Return Address Information Guidelines

Refund information: When your return transactions are completed, we inform you by e-mail.

Return Address: BeyazNevresim.Com E-Commerce Unit  

Bağlar Mah. Yavuz Sultan Selim Cad. 9. Sk. A-Blok Kat:1 No: 6 Güneşli

Bağcılar / İSTANBUL

You can call the Customer Information Hotline at +90 212 489 4080 between 10:30 - 18:00 every day during the week.

For support: You can send messages to the relevant department from the communication department or you can get information about your order from our +90 212 489 4080 phone and you can express your comments and suggestions.

Please fill in the Refund Form before you return / exchange or cancel the products you want to send.

Return Exchange Notification If you send us by phone or e-mail, we will not receive your shipments. It will be returned to you.

Click here to download the Refund Form